about

WHO WE ARE


In business since 1978, we are designers, importers and logistics providers for outdoor and indoor living products. Our strength is to provide niche, innovative and patented home based lifestyle products from around the world. Our brands include Paramount, PatioFlare, JR Home Collection, Deckster, Elements and Grapevine. We design all our products in North America with offices and showrooms in Vancouver and Toronto, Canada. We maintain a sourcing office in Shenzhen, China and Ho Chi Minh City, aVietnam as well as a quality control office in Shanghai.

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Our Vision


We are always striving to provide innovative products, prompt service and order delivery as well as the best in class customer support.

We look forward to the opportunity to serve you in the near future.

Contact Us

 

Our customer service support team is here to provide outstanding technical support. We can also help you find answers to your questions about warranties, replacement parts and online orders. Reach us at customercare@jrhome.com

Please provide your first and last name, your phone number and a message about how may can help you.

You may also call us at 1-800-561-5550 ext 310 from 7:30 am to 4:00 pm P.S.T. Monday to Friday


*FREE SHIPPING OFFER IS APPLICABLE ON ANY ORDER WHERE PRODUCTS DO NOT WEIGH MORE THAN 65LBS, OR EXCEED 75”IN LENGTH OR 118” IN GIRTH. OFFER IS NOT AVAILABLE TO PO BOXES OR TO REMOTE LOCATIONS. WE RESERVE THE RIGHT TO AMEND OUR FREE SHIPPING POLICY AND SHIPPING RATES AT ANY TIME, WITHOUT NOTICE. SHIPPING CHARGES WILL NOT BE REFUNDED ON RETURNS.